BASE LODGE · 1,450 FT · YOU ARE HERE

Run the whole mountain from one platform.

Snowline unifies your resort's website, ticketing, lodging, AI concierge, marketing, and live operations dashboard — six modules on one guest record, built AI-first for the ski & resort industry.

SNOWLINE, n. — THE ELEVATION ABOVE WHICH SNOW HOLDS ALL SEASON. SCROLL TO ASCEND ↓
THE PLATFORM · ONE GUEST RECORD

One guest. One record. First click to last chair.

Most resorts run five systems that have never met: a website, a ticketing store, a booking engine, a front desk, a mailing list. Snowline is those five systems built as one — so the guest who books a condo in October is the same guest who scans a pass in January and gets the renewal offer in April. And because it's one platform, the whole mountain reads out on one dashboard.

Six stations, one lift line. Every module reads and writes the same guest record — nothing is synced, because nothing is separate.

PROVING GROUND · 1,650 FT · LIVE IN PRODUCTION

Not a prospectus. A mountain that's already running on it.

A western New York ski resort takes lodging, packages, golf, and activity bookings on Snowline today. The screens below are that live site: real inventory, real prices, real checkout. Nothing here is a mockup.

RAPIDBOOK · PACKAGE → ROOM → ADD-ONS → CHECKOUT In production
Booking wizard: package step two, choosing a room, with the running total in the sidebar
A package is four steps, not four phone calls

Golf package, room, add-ons, checkout — with the total recalculating in place against live availability. Twelve room types and twenty-nine units on one screen, sold against the same inventory the front desk sees.

COMMERCE + CONCIERGE · SEARCH ENTRY In production
Booking entry page: AI trip planner, resort packages, and nine product categories
Nine categories, one cart

Lodging, dining, events, golf, insurance, lift tickets, retail, spa, transportation — every category the resort sells, on the page where the guest starts, with the AI concierge as the first option rather than a chat bubble in the corner.

RAPIDBOOK · AVAILABILITY CONTROLS In production
Search controls: date range, party size, price, bedrooms, filters
Dates first, always

The whole search reduces to a date range and a party size. Filters narrow, they never gate — a guest can reach a bookable room in two clicks on a powder-day morning.

RESORT NAMED ON REQUEST · CASE STUDY PENDING SIGN-OFF

STATION 1 · 1,800 FT

Snowline CMS

Where guests find you.

The AI-first CMS. Every page, feed, and data source is exposed through typed APIs and an AI-readable contract — so any frontend, backend layer, or data source can be built on top of it, by your team or by an AI, each scoped to exactly the access it needs.

  • Built for resort contentLifts, trails, snow reports, events, and dining are first-class typed content — not blog posts wearing costumes.
  • Build anything on it — via AI or APIHeadless delivery APIs plus a machine-readable content contract mean a new frontend, a backend service, or a data feed is a description away — and every consumer gets only the scope it's granted.
  • The 6 a.m. snow report, everywhere at oncePublish once and it lands on your site, your app, your concierge, and the screens in the base lodge.
  • AI that proposes, humans who publishAdmin agents can draft and stage changes, but a person approves before anything goes live.
STATION 2 · 2,350 FT

Snowline Commerce

Where guests buy.

Everything you sell, one cart. Lift tickets, season passes, rentals, and lessons in a single checkout that holds up on a powder-day morning.

  • Pricing that follows the seasonDate-banded windows, early-bird tiers, and blackout dates — set in the product, not in a spreadsheet.
  • One cart, sold against real capacityA family buys tickets, a lesson, and two helmet rentals in one checkout — reserved against actual fleet and instructor slots.
  • Speaks to your point of saleOrders write through to the POS your mountain already runs — Siriusware today, RTP|One on the roadmap.
  • Ready for agentic commerceBuilt on Stripe's Agentic Commerce Protocol, so trusted AI agents — including Snowline Concierge — can complete purchases, with a confirmation on every charge.
STATION 3 · 2,900 FT

Snowline RapidBook

Where guests stay.

Direct lodging bookings, commission-free. Rooms, condos, and packages booked on your own site, on top of the central reservations system you already run — with lift-and-lodging bundles the OTAs can't sell.

  • Built on your reservations systemRapidBook composes and prices the stay against your central reservations platform — Inntopia today — so inventory is always the real inventory.
  • Stay-and-ski as one line itemTwo nights plus two lift tickets, priced and confirmed as a single package.
  • Saved trips that follow upGuests can save an itinerary and get well-timed reminders until they book — with a real unsubscribe, not OTA retargeting.
  • The booking is the guestLodging guests land in the same record as their tickets — no exports, no reconciling names.
STATION 4 · 3,400 FT

Snowline Concierge

Where guests ask — and buy.

An AI concierge that books, not just chats. It answers from your real content and live mountain data — and with Snowline Commerce or a partner reservations system connected, it sells lift tickets and books lodging inside the conversation.

  • Sells inside the conversationPaired with Snowline Commerce, the concierge proposes the cart, the guest confirms, and the purchase completes — tickets, lessons, rentals, passes.
  • Books lodging through your reservations systemIt composes the stay in RapidBook and completes the booking on your central reservations platform, like Inntopia.
  • Grounded in your mountainAnswers come from your CMS content and live lift, trail, and snow data — the concierge doesn't invent conditions.
  • The AI proposes; only the guest approvesEvery money-moving action requires an explicit guest confirmation, re-priced from the source system — never from the model.
  • When it should be a human, it isEscalations land in your guest-services inbox and in Snowline CRM as a lead with the full transcript.
STATION 5 · 3,850 FT

Snowline CRM

Where guests come back.

Know who came back — and who didn't. Every scan, booking, night, and lesson rolls into one guest history your marketing team can act on.

  • Segments from behavior, not guessworkFirst-timers, lapsed passholders, families who book early — built from what guests actually did.
  • Intelligence, not just storageA contact-intelligence pipeline scores every relationship from real communication and booking signals, and surfaces the revenue-ready ones.
  • Campaigns on mountain timeTrigger sends on snowfall, first visit, or a pass renewal window — not just calendar dates.
  • Renewal season without exportsLast season's passholders are already a list. Write the offer and send.
STATION 6 · 3,975 FT

Snowline Dashboard

Where you see it all.

The mountain's vital signs, live. The other five modules write to one data spine — Dashboard is the screen that reads it: ticket sales, scans, occupancy, conversations, and campaigns in one operational view, from the morning meeting to the powder-day scramble.

  • The 7 a.m. screenToday's ticket sales, pass scans, lodging arrivals, and lesson load on one page before the lifts spin.
  • Reads the spine, not an exportNumbers come straight from the platform's own guest record and product catalog — no connectors, no overnight ETL, no reconciling spreadsheets.
  • Season over seasonThis Saturday against the same Saturday last year — visits, revenue, and pass-renewal pacing against the window that matters.
  • Ask the numbersType a question — "how are renewals pacing against last February?" — and get an answer computed from platform data, never guessed by the model.
  • The end-of-day, already writtenA close-of-business digest lands with leadership on schedule — revenue, visits, and anything that needs a decision by morning.
0412 HRS · GROOMING SHIFT

While the mountain sleeps.

Groomers run at night so the first chair meets corduroy. Snowline works the same shift: syncs, backups, and reconciliation finish before your first guest hits the site.

One data spine

All six modules share one guest record and one product catalog. There are no connectors to babysit, because there is nothing to connect.

Cloud you don't manage

Hosted on Microsoft Azure and monitored around the clock, with backups and recovery drills as routine as morning grooming.

Releases off-peak

Updates ship in health-checked windows outside your selling hours. Powder-day mornings are a change freeze — always.

Your data stays yours

Guests, orders, and bookings are exportable in open formats at any time. The lift ticket out is always on us.

Agent-ready by design

Every module exposes a typed, documented API — and every consumer, whether your developer, a partner, or an AI agent, is scoped to exactly the access it needs.

Humans hold the pen on money

An AI can propose a booking; only a guest can approve one. Every charge carries an explicit confirmation and lands in an audit ledger.

BEYOND THE ROPES · 4,000 FT

Built at the snowline. At home anywhere guests check in.

Swap lift tickets for tee times or spa bookings and the platform doesn't blink: the same site, cart, booking engine, guest thread, and CRM run the whole hospitality year.

Ski & snow resorts Golf & lake resorts Hotels & lodges Spas & clubs Four-season mountains
SUMMIT · 4,120 FT

See the whole mountain.

Book a 30-minute demo and we'll walk the platform on your resort's real scenarios — your products, your lodging, your renewal season.